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Ilia Itkin's work experience includes positions at various companies. In 2010, they worked at The Hebrew University of Jerusalem as a Coordinator, where they led a team in an inter-university project, established relationships with cultural institutions, and managed acquisitions and budget planning. From 2014 to 2018, Ilia worked at Hakeren Leyedidut as a Technology and Knowledge Manager, responsible for Salesforce analysis and administration. From 2018 to 2022, Ilia held the position of Salesforce Analyst & Administrator at the same company. Currently, in 2022, Ilia works as a Solution Engineer at TITAN.

Ilia Itkin earned a Master's degree in Information Science from Bar-Ilan University, where they studied from 2017 to 2019. Prior to that, Ilia completed a Bachelor's degree in the School of History program for outstanding students at The Hebrew University of Jerusalem, from 2009 to 2013. Additionally, Ilia obtained a certification as a Salesforce Certified Administrator (SCA) in December 2021 from Salesforce.