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Sharon Matthews started their work experience in 2011 as a Marketing Assistant at Spirit Executive Ltd, where they worked until 2014. Following that, they joined Innovate Marketing as a Digital Account Manager from October 2014 to February 2018. In 2018, they joined Tiqets as a Digital Marketing Manager, a position they currently hold.

Sharon Matthews obtained a Bachelor's degree in Marketing and Communications from Bournemouth University, during the period from 2008 to 2011. No specific field of study was mentioned.