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Janet Chen started their work experience in 2010 at Apple, where they worked as a Data Analyst from March 2010 to April 2012. In 2014, they joined San Francisco State University as a Teaching Assistant, and their role lasted from September 2014 to November 2015. In 2016, they joined Workato as a Database Developer and worked there until September 2018. Janet's most recent job was at Tipalti, where they started as a Data Engineer in December 2018 and then transitioned to the role of Data Scientist in June 2021.

Janet Chen completed their Master's degree in Information Technology at San Francisco State University from 2012 to 2014. Before that, they obtained their Bachelor's degree in Computer Science from Chongqing University between 1998 and 2000.