Customer Support and Success
About
The Customer Support and Success team at Timescale is dedicated to ensuring a seamless user experience with TimescaleDB. This team provides technical support, offers guidance on best practices, and proactively engages with customers to maximize their success with the database. They work collaboratively to resolve issues, gather feedback, and drive customer satisfaction and retention through personalized assistance and strategic solutions.
Team members
Ana Luiza L.
Customer Success Executive
Andrew Shegrud
Sr. Manager, Customer Success
Anish Chouhan
Technical Support Engineer
Bonnita Robertson
Senior Customer Success Manage...
Mary-Lowe Bailey
Customer Success Manager
Rahat Miah
Customer Success Manager
Rana Refat Slim
Senior Global Customer Success
Ronan Lehane
Director Of Global Support
Ryan Johnson
Technical Support Manager
Valeria Guzman
Sr. Support Engineer