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Vivian Silveira Isaksen is an experienced professional in customer success and account management with a diverse background in education and software solutions. Currently serving as a Customer Success Manager at Timely since October 2024, Vivian previously held roles as an Account Executive at Memory and FrontCore, where expertise was applied in understanding training providers' challenges and offering tailored solutions. Earlier positions include account management at Keystone Academic Solutions, which focused on enhancing partnerships with educational institutions, and teaching positions in language and sociology. Vivian holds a teaching degree in Sociology and a Bachelor's degree in Social Sciences from Unifesp - Universidade Federal de São Paulo.