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Yosafat Jefry Nainggolan possesses extensive experience in the hospitality industry, with a focus on e-commerce and market management. Yosafat has been serving as Market Manager at Tiket.com (PT. Global Tiket Network) since April 2017, where responsibilities include collaborating with hotel partners to enhance revenue and brand visibility. Previously, Yosafat held various roles at Grand Swiss-Belhotel Medan from February 2011 to March 2017, including Associate Market Manager and E-commerce Manager, managing online room inventory and pricing strategies. Prior positions in front office operations, such as Front Desk Agent and Telephone Operator, were held at multiple hotels, including Hotel Soechi Medan and JW Marriott Medan. Yosafat earned a degree in Rooms Division Management from Medan Tourism Academy, graduating in 2008.