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Charlie Galvez is an experienced restaurant management professional currently serving as General Manager at Tijuana Flats Tex-Mex since October 2022. Noteworthy achievements include significantly increasing guest satisfaction from 50% to 72% within three months, reducing labor costs from 20% to 16.5%, and improving food costs from 28% to 25%. As Owner/Partner at Turn Key Restaurant Consultants, Charlie provides operational guidance to eight locations in South Florida and focuses on staff training and sanitation. Previous roles include Managing Partner at Tony Roma's, where an 8% operating cost reduction was realized, and General Manager/Executive Chef at Romano's Macaroni Grill, contributing to talent acquisition and training initiatives. Charlie's comprehensive background spans nearly three decades, featuring leadership positions across multiple high-profile restaurants, underscoring a commitment to operational excellence and team development.