Susan Avery is a seasoned professional with extensive experience in project and program management within the technology sector. Currently serving as Senior Manager of Enterprise Client Services at TierPoint since February 2016, Susan has a proven track record in leading large-scale implementation projects, exemplified by the nationwide rollout of the Voice over IP (VoIP) Program for the United States Postal Service during tenure as IT Project Manager at Apex Systems. Prior experiences include roles at Avaya and Nortel, where Susan managed complex project delivery and customer relationships for major accounts, focusing on regulatory compliance and service-level agreement adherence. Susan holds dual BS degrees in Electrical Engineering and Computer Engineering from North Carolina State University.
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