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Franziska Porter is a professional with extensive experience in customer service and team leadership roles. Franziska has worked in various companies, showcasing their expertise in managing teams, optimizing processes, and ensuring customer satisfaction. With a background in modern languages and cultural studies, along with certifications in team leadership and social media management, Franziska is well-equipped to excel in their role as Team Lead Customer Relations and Safety Incidents at TIER Mobility. Franziska has a proven track record of driving team performance, developing teammates, and leading projects to success.