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Nicole Iacobucci is a seasoned financial professional with extensive experience in banking and loan management. Currently serving as a Business Banking Portfolio Manager at Berkshire Bank since August 2023, Nicole has also held multiple roles at Firestone Financial, including Commercial Loan Workout Specialist, Commercial Loan Resolution Specialist, and Commercial Banking Workout Specialist since July 2021. Additionally, Nicole has been the Executive Assistant to the President at Tides Family Services since November 2020. Previous experience includes significant positions at Citizens Financial Group, Inc., where responsibilities ranged from Quality Analysis Specialist to Risk Manager, focusing on compliance, quality assurance, and risk mitigation within various lending sectors. Nicole’s career commenced at Citizens Bank as a Debt Collector, where a commitment to customer experience was emphasized. Nicole holds a Bachelor of Business Administration from Johnson & Wales University, earned between 2006 and 2011.