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Frances Drew has extensive experience in customer experience and community relations, currently serving as the Community Relations Coordinator at Tidelands Health since August 2012. Responsibilities include acting as an internal liaison for a patient experience platform, promoting medical services through community engagement, managing large-scale event logistics, and developing a successful loyalty membership program for seniors. Previously, Frances held the position of Account Manager and Program Development Coordinator, overseeing medical facilities and contributing to program development and quality improvement. Prior roles include Client Services and Sales Representative at Nationwide Insurance and Business Development Representative at Diagnostic Pathology, where client retention and referral growth were significant achievements. Frances holds an MBA in Business Management from Francis Marion University and a BS in Interior Design from Winthrop University.