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Don Pawley is an experienced marketing professional with a strong background in customer engagement and insight. Currently serving as SVP Marketing & Insight (International) at Ticketmaster since January 2011, Don has also held the role of VP Customer Engagement & Insight (International) within the same organization, leading various teams focused on CRM, customer insight, marketing services, research, and digital analytics. Prior to Ticketmaster, Don held key positions at Skype, Unibet, and Probe Media, with a significant focus on CRM and customer insight. Educationally, Don holds a BSc (Hons) in Mathematics for Management from the University of Brighton, obtained between 1986 and 1990.