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Melissa Somers is a seasoned professional in strategic sourcing and business management, currently serving as Senior Director of Business Management, specializing in Digital & Customer Experience at TIAA since April 2013. Prior to this role, Melissa held various positions at TIAA, including Director and Senior Strategic Sourcing Manager, overseeing significant banking services agreements. Earlier experience includes Director of Strategic Sourcing at Mood Media, where Melissa implemented cost-reduction strategies, and Strategic Sourcing Manager at Novant Health, managing an extensive annual spend of over $150 million. Melissa's career began at Ingersoll Rand, where project management and participation in a leadership development program laid the foundation for a successful career in sourcing and procurement. Melissa holds a Bachelor of Science degree in Industrial & Systems Engineering from Virginia Tech.