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Susanne Alfermann is an accomplished professional with extensive experience in project management and compliance in the financial services sector. Currently serving as a Senior Project Manager for Projects and Processes at Thurgauer Kantonalbank since August 2020, Susanne Alfermann has led large-scale projects with over 100 employees and diverse interfaces. Previous roles include significant positions at Raiffeisen Gruppe, where responsibilities encompassed the establishment of Control & Support groups, leading FATCA and AIA task forces, and managing IT analysis for core systems. Earlier experience includes project management roles at Zürcher Kantonalbank and IBM, as well as foundational work in customer advisory at Credit Suisse and Schweizerische Volksbank. Susanne Alfermann holds multiple qualifications, including certifications in Compliance Management, Coaching, Project Management, and a Bachelor's degree in Science from FHS St.Gallen University of Applied Sciences.