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Julien Usclade is an accomplished digital solutions manager currently serving as the Responsable du service de solutions digitales at Thuasne since April 2015. In this role, Julien directs digital projects and leads a team of eight project managers and developers, focusing on applications that support both client needs and internal services as part of the company's extensive digital transformation strategy. Julien's expertise includes eCommerce platforms, CRM systems, digital order processing, marketing automation, and collaborative tools. Previously, Julien held positions such as Chef de projet CRM, overseeing the deployment and maintenance of MS Dynamics 365 across multiple countries, and Chef de projet technico-fonctionnel at AVEM, managing applications for call center services. Julien's career began at Renault-Nissan-Mitsubishi with roles in CRM project management and technical coordination, following an early start at Bouygues Telecom as a decision-making developer. Julien holds an engineering degree in Networks and Telecommunications from Télécom Saint-Etienne.