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Troy Conrad has a diverse work experience spanning over two decades. Troy began their career at Walt Disney Animation Studios in 2000 as an Associate Software Engineer, where they developed software and provided IT support. Troy then worked as an IT Consultant at Macfinity, specializing in Perl, web-app design, systems administration, and DevOps. In this role, they supported various clients and traveled to Delhi to provide technical support and training.

In 2014, Troy joined Mirum Agency as a Web Administrator, responsible for managing all IT for a digital marketing agency. Troy served as the lead administrator of all AWS-hosted services and automated infrastructure setup, reducing deployment times significantly. After leaving Mirum Agency in 2018, they worked as a Senior WebOps Engineer at TEKsystems, providing 24x7 support for AWS-hosted infrastructure for AARP's Digital Strategy division.

In 2018, Troy founded Context Computer, a company focused on making technology simpler and more intuitive. Troy then joined Thrive Market in 2019, initially as a Senior DevOps Engineer and later as the Lead DevOps Engineer. At Thrive Market, they led the DevOps team in managing AWS cloud infrastructure and CI/CD pipelines.

Overall, Troy's work experience showcases their expertise in software engineering, DevOps, infrastructure management, and IT support across various industries and organizations.

Troy Conrad's education history includes studying Computer Science and Mathematics at the College of Lake County. The specific dates of enrollment or degree completion are not provided.

In addition to their formal education, Troy has obtained various certifications. These include "Learning Kubernetes" from LinkedIn, which they obtained in October 2019, and "DevOps Foundations: Infrastructure as Code," "Learning Ansible," and "Learning Python" from LinkedIn, all obtained in June 2018. Troy also holds a certification in "Preventing Workplace Harassment" from Emtrain, although the specific completion date is not provided.