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The Customer Support Team at Thorntons LLC is dedicated to ensuring a seamless and positive experience for customers across Thorntons' 200+ stores. Comprising Customer Service Representatives, a Support Associate, a Helpdesk & Guest Services Manager, a Transportation Support Coordinator, and an Application Support Specialist, this team addresses customer inquiries, resolves issues, supports transportation logistics, and manages guest services. They play a critical role in maintaining high service standards and supporting the company's community-driven mission.