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Ardalan Mozayanfar is an experienced IT professional with a strong background in technical support and network systems. Currently serving as a Senior Technical Support Specialist at Thomson Reuters since January 2016, Ardalan previously held positions as a Technical Support Specialist and IT Support Technician at Air Liquide. Prior experience includes roles as an IT Expert at Dorsa Darou Pharmaceutical Co. and A W Faber Castell, where responsibilities included hardware and software problem resolution and network maintenance. Early career experience includes customer service and sales at Naghsh Company. Ardalan holds multiple educational credentials from Champlain College, including AEC certifications in CCNA and ITCS, as well as an Associate's degree in Computer Software Technology from Azad University - Tehran.