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Beth Wilks is an experienced Operations Support Manager currently leading a nationwide team for the ExpoServices division at Spiro since March 2022. With a career spanning over 27 years at GES - Global Experience Specialists, Beth has successfully built a robust team of 11 Administrative Coordinators across six major cities and implemented process improvements that reduced overtime by 30%. Notable contributions include the implementation of a Kronos-based payroll system that enhanced efficiency and reduced costs and supervision of the national travel program for hourly employees. Beth's prior role as a Senior Administrative Coordinator involved collaborating on trade show exhibit installations, maintaining client records with Oracle, and ensuring customer satisfaction by bridging communications between sales and operations teams.