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Derek L Jones has a strong background in system administration and technical support, with experience in various roles such as Systems Administrator, Help Desk Engineer, and Vice President at Third Point LLC. Derek L has successfully provided support to small businesses, managed Microsoft Windows server installations, and implemented network infrastructure improvements. At HSBC, Derek took on leadership roles, overseeing teams and projects related to e-mail infrastructure, disaster recovery, and network enhancements. With an Associate degree in Management Information Systems from Berkeley College, Derek has a solid foundation in IT management and systems administration. Their expertise and experience make him a valuable asset in the field of information technology.