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Björn-Olaf Lange is an experienced professional in sales, customer service, and operations management. Currently serving as Sales Manager at ThinkOwl Europe since May 2023, Björn-Olaf focuses on the impact of AI on workplace collaboration. Prior roles include Group Head of Customer Service at Fitmart GmbH & Co. KG, where Björn-Olaf enhanced customer experience for the brands Fitmart and More Nutrition, and Head of Operations at cerascreen, responsible for logistics and customer support. Leadership experience includes managing the Communication Center at NDR Media GmbH and overseeing project management at GUTES CONSULTING GmbH. Björn-Olaf has held significant positions in service and support at Kornit Digital and has experience in customer service management with DHL and KYOCERA Document Solutions. Previous positions at RICOH focused on product support management. Björn-Olaf studied environmental technology at Fachhochschule Suderburg from 1993 to 1997.