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Katie B. is a dedicated professional with extensive experience in customer support and administrative roles. Currently serving as a Senior Customer Champion at Thinkific since April 2021, Katie has demonstrated a strong commitment to customer satisfaction. Prior to this, roles included Administrative Support Assistant at ScotiaMcLeod from September 2020 to March 2021, and Processing Team Leader at Kommunity Financial from August 2017 to March 2020. Earlier career experience includes Team Trainer at Whole Foods Market from 2013 to 2017. Katie holds a Bachelor of Arts in Economics from The University of British Columbia, earned between 2011 and 2016.