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Rachel Smith is an experienced professional with a diverse background in customer service and learning and development. Rachel has been with thinkmoney since August 2009, progressing through roles such as Customer Service Agent, Deputy Manager, Customer Service Team Manager, and currently serves as a Learning and Development Specialist. Prior to thinkmoney, Rachel gained valuable experience as a Customer Service Member at Bupa from 2003 to 2005. Educational background includes attendance at Moorside High School and Pendleton College.