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Tracey Pickens has extensive experience in revenue optimization and product analysis, currently serving as Associate Revenue Optimization Manager at The General® since March 2006. Prior roles at The General® include Associate Program Manager, Monetization/Partner Analyst, and Product Analyst. Prior to this, Tracey gained experience as Licensed Support Staff at Allstate from 1985 to 2001. Tracey holds a Bachelor of Business Administration in Finance with an emphasis on Insurance from Middle Tennessee State University, obtained between 1996 and 1999.