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Craig Miller has extensive work experience in the telecommunications industry, with a focus on software engineering and architecture. Craig co-founded and served as a software architect and engineering manager at AppTrigger, Inc., where they oversaw the technical aspects of building a telecommunications platform and managed the development team. Craig later joined Metaswitch Networks as a Principal Engineer and Team Lead, where they integrated a service broker into the company's product line and led projects for virtualized network functions. Craig also worked at Theatro as a Cloud Architect and Principal Software Engineer, where they migrated the company's service infrastructure to Microsoft Azure and designed and developed restful APIs for third-party applications. Additionally, they have held roles at Voice Ramp Technologies, Taqua, Samsung Telecommunications America, DNA Enterprises, Control Systems International, and DSC Communications, where they gained experience in various software engineering and leadership positions.

Craig Miller completed their Bachelor of Science degree in Computer Science at The University of Texas at Dallas from 1986 to 1991. Craig later pursued a Master's degree in Cognitive Neuroscience - Human Computer Interaction, also at The University of Texas at Dallas, starting in 2014. However, it is not specified whether they have completed the program or not.