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Brock Cowen has a diverse background in IT, customer service, and physical therapy. From their experience at Buffalo Wilds Wings to their current role at The Zebra, Brock has demonstrated their skills in quality assurance, technical support, and training. With a degree in Information Technology and additional education from the University of Texas Coding Bootcamp, Brock has honed their abilities in testing web and app systems, configuring POS systems, and offering top-tier support.