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Alex Windle has extensive work experience in various leadership roles. From 2023, they have been working as the Chief Customer Officer at The West Brom. Prior to this, from 2016 to 2023, Alex worked at Cumberland Building Society where they held multiple positions including Chief Transformation Officer, Chief Customer Officer, and Marketing Director. Alex was responsible for implementing enterprise transformation programs, leading commercial and customer facing business units, and overseeing the transformation of the marketing function. Before that, they worked at BP as the Global Product Director and Marketing Director UK, where they were responsible for global marketing strategy, digital strategy, and retail offer development. Alex also worked at LG Electronics as the Head of Marketing UK and Ireland, and at Vodafone in various commercial and marketing roles. Alex started their career as an Advertising Campaign Manager at The Word Gym.

Alex Windle has a Bachelor of Arts (Hons) degree in Modern Languages with a focus on Russian and French from the University of Oxford, which was completed from 1994 to 1998. They also hold a Master of Studies (Hons) degree in Russian Language from the University of Oxford, earned from 1999 to 2000. Additionally, they have received a certification as a Certified Bank Director from the Institute of Banking, University College Dublin, with the year of completion being 2022.