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Jessica Parker is a skilled professional in the finance and customer relations sectors, currently serving as the Credit Lending Team Manager at The Very Group since March 2023. Previous experience includes a role as a Contingent Investigator at the Financial Ombudsman Service and as a Customer Relations Team member at Vanquis Bank. For nearly eight years, Jessica Parker held various positions at Shop Direct, culminating in a managerial role in Consumer Credit Operations. Additional expertise includes quality assurance at MBNA and compliance auditing at Lloyds Banking Group. Educational background includes a Bachelor of Arts in Drama and Dramatics/Theatre Arts from Liverpool Hope University, completed in 2011.