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Gregory P. is an accomplished IT professional with extensive experience in technical support and management across renowned organizations. Currently pursuing a post-graduate degree in AI & ML Business Applications at The University of Texas at Austin, Gregory P. has held various pivotal roles, including Sr. Manager IT at Twilio and Information Technology Support Manager at Segment. Notable expertise includes providing comprehensive technical support for Mac and PC systems, cloud services, and audio-visual technologies, while leading teams to enhance customer service efficiency. Previous positions include Corporate Engineer at Databricks, IT Site Lead at The Climate Corporation, and Telecommunications Administrator at Sungevity, showcasing Gregory P.'s strong background in IT infrastructure and commitment to innovation and automation in technology solutions.