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Courtney Shaffer, SHRM-CP, is an accomplished Talent Acquisition & Development Manager currently at the University of Tennessee Foundation, Inc. with extensive experience in recruiting and talent management across various prominent organizations. Notably, while at Dell Technologies, Courtney managed high-volume early career hiring, achieving a 24% year-over-year increase in headcount and enhancing the candidate pipeline by 15%. Achievements also include improving offer acceptance rates by 30% and decreasing candidate drop-off rates by implementing effective nurturing strategies. Prior roles include University Recruiter at Oracle and Assistant Director of Recruiting at the University of Tennessee, Knoxville, where initiatives led to significant increases in enrollment and diversity. Courtney holds a Master of Science in Management & Human Resources and a Master of Arts in Audiology from the University of Tennessee, Knoxville, along with a Bachelor of Science in Speech Pathology & Audiology from the University of North Carolina at Greensboro.