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Crystal Burgess serves as the Digital Communications and Strategy Manager at The University of Kansas Health System since February 2007, where responsibilities include developing and implementing digital strategies and managing the intranet's design, functionality, and content. Prior experience includes roles as a Senior Website Coordinator at Barling Arts from 2002 to 2010, where Crystal led web design and consultation services, and as an Informational Systems Analyst at Bayer HealthCare, focusing on internal customer solutions. Crystal's earlier career includes positions as an Educational Consultant III and Quality Assurance Manager at Sprint and Sprint Telecenters, Inc., respectively. Crystal holds a Bachelor of Science degree in Computer Information Systems from DeVry University.