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Joshua Taylor is an experienced IT professional currently serving as an IT Computing Specialist II at the University of Arizona, where responsibilities include managing over 300 ongoing issues and enhancing collaboration tools to boost productivity. Previous roles include Help Desk Analyst positions at Connection and TEKsystems, where Joshua improved client satisfaction and reduced system downtime through effective administration of Microsoft Office 365 and Adobe. Experience also encompasses IT support at Intuit, Mural Consulting, Pima County ITD Technology Training, and a background in quality testing at TuSimple, contributing to software reliability and security enhancements. Joshua holds an Associate of Applied Science in System Administration, Networking, and Cyber Security from Pima Community College.