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Alicia E. Charles, M.S. possesses extensive experience in the insurance industry, having held several vice president positions at Travelers, including VP of National Telesales-Personal Insurance, Direct Distribution, VP of Contact Center Sales, and VP of MM & BI Field Operations. Alicia also served as a member at Chief and held the position of Vice President at Amica Mutual Insurance. Alicia E. Charles earned a Bachelor of Arts in International Relations and a Master of Science in Administrative Studies with a focus on Multinational Commerce from Boston University.