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Gianluca Marino is a seasoned Digital Business Analyst with extensive experience in managing requirements definition, IT business process analysis, and development methodologies, primarily focused on the telecommunications sector. Currently employed at Telepass since November 2022, Gianluca previously held key roles at NTT DATA Italia, where contributions included governance and lead analysis as a Salesforce Business Analyst for Sky, overseeing Agile and Waterfall methodologies and coordinating development teams. Earlier, Gianluca served as a Business Analyst at SI2001 and Vodafone, facilitating customer requirement collection and analysis. Educational background includes a professional engineering qualification and a master's degree in Management Engineering from Politecnico di Bari, alongside a bachelor's degree in the same field.