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Alexandra M. Pickett is a seasoned professional in online education and instructional design, currently serving as the Director of Online Teaching at SUNY Online and previously as the Director of the Center for Online Teaching Excellence at Open SUNY, with tenure at the State University of New York from 1994 to present. Prior experience includes leadership roles in publications and public relations at the School Administrator's Association of New York State and directing materials production for the MEDEX Group at the University of Hawaii at Manoa. Alexandra is pursuing a Ph.D. in Education, focusing on Theory and Practice at the University at Albany, SUNY, and holds an MA in ESL from the University of Hawaii at Manoa, along with a BA in Philosophy from Bard College.