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Jacques Gregory Guillaume has a diverse work experience, starting with their most recent position as a Telecharge Agent Group Manager at The Shubert Organization since October 2019. In this role, they manage a team of up to 20 sales and customer service agents, utilizing the Star Ticketing platform and providing updates to upper management.

Prior to that, Jacques worked at Altice USA for a significant period of time, holding various positions. From June 2010 to May 2019, they served as a Regional Dispatch Manager, overseeing dispatch operations. Before that, they were a Referral Desk Senior Coordinator VoIP Product from April 2007 to June 2010, handling coordination for the VoIP product.

Furthermore, Jacques was a Local Number Portability Coordinator - VoIP Product from June 2006 to April 2007, responsible for coordinating number portability for the VoIP product. Jacques Gregory'searliest position at Altice USA was as a Customer Service Representative from May 2003 to June 2006.

Overall, Jacques Gregory Guillaume has demonstrated their ability to manage teams, coordinate product activities, and prioritize customer service in their various roles.

Jacques Gregory Guillaume obtained their Bachelor's Degree in Marketing from Penn State University, completing their education from 1998 to 2002.