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Rachel Mckelvey is an experienced hospitality and service professional currently serving as the Guest Relations Manager at The Setai, Miami Beach since January 2021, where previous responsibilities also included the role of Tower Services Supervisor. Prior to this, Rachel held positions at American University - Kogod School of Business as a Front Desk Receptionist from January 2017 to December 2018, and worked as a Tax Preparer at Community Tax Aid during the same period. Earlier experience includes a Communications Intern role at Iona Senior Services in 2014. Rachel's educational background includes a degree from American University, completed between 2014 and 2017.