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Shoma Desai has a strong background in information technology, with experience in various leadership positions. Currently, Desai is working as the Vice President of Information Technology at The RoomPlace, where they oversee a team of 16 employees and collaborate with MSP vendors to provide support for infrastructure, applications, security, and ecommerce platforms. Prior to this role, Desai served as the Global Manager of System Infrastructure Engineer at Claire's, where they managed a team of 12 employees and orchestrated global corporate and retail infrastructures. They also have experience as a Team Lead and Senior Applications Systems Analyst at Column Technologies, where they focused on performance improvements and meeting clients' needs through system network maintenance. Earlier in their career, Desai worked as an Application Support Analyst at Talent Partners, where they managed day-to-day tickets, SLA maintenance, and troubleshooting for hardware, software, and peripherals in the Windows environment.

Shoma Desai completed a Master's Degree in Network Security from DePaul University from 2004 to 2007. Prior to that, Shoma obtained a Bachelor's degree in Information Technology from the University of Mumbai between 1999 and 2003. Additionally, Shoma has pursued further certifications, including an MBA Essentials from The London School of Economics and Political Science (LSE) in October 2022, a Project Management Professional (PMP) certification from the Project Management Institute in December 2020, and a Microsoft Certified System Engineer certification from MicroTrain Technologies in October 2005. Shoma also has certifications from Cisco and VMware, although the specific dates and details are not provided.