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Tess Ralston has a Bachelor of Arts in Elementary Education and Teaching from Grand View University. Tess has extensive experience in the insurance industry, holding various roles such as Vice President of Annuity and Life Operations at The Quantum Group, USA, LLC, Vice President of Annuity and Life Ops at Shurwest, Associate Account Analyst at Clark Consulting, Quality Assurance Analyst at Legacy Marketing Group, and Licensing Coordinator/System Administrator at MetLife. Tess has a strong background in overseeing operations, managing client relationships, and ensuring project requirements are fulfilled.