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Jessica Herman

Head Of CX at The Perfect Jean

I really wanted to be a nurse but didn't want to get through all of that schooling, so for now I just like helping people through Customer Service and building out passionate and successful teams. Plus I love the thrill of a janky startup.

I started my career at Rent the Runway as an agent and then eventually moved onto overseeing their training and development program. After that I gained my true start-up experience at KIDBOX, a kid's clothing subscription box company, where I learned the true meaning of being resourceful.

My hobbies include:

1) Seeing how much wine I can drink without getting a hangover

2) Replacing all of my tv watching with watching random YouTube videos

3) Veganizing things like Big Macs and Buffalo pizza

4) My new fav hobby of pretending I'm not too old to be making TikToks

What’s my definition of success 🆠When you enjoy your work & you don't think about tossing yourself overboard every morning

My communication style 🗣 Leading by example, or crying

Qualities I value 😃 Self-awareness, empathy, kindness, strong work ethic

Pet peeves 😒 No self-awareness, constantly needing recognition, not being a team player

What do people misunderstand about me 🧠That I'm high maintenance & that couldn't be further from the truth

Fun fact about me 💡My 8th grade superlative was most likely to make the class laugh and it was a key highlight of my life thus far

Favorite Movie 🎥 A League of Their Own

Favorite Food 🴠French Fries

Favorite Music 🎶 I like it all, except country

If you could be any superhero who would it be and why? 🦸â€â™‚ï¸ ðŸ¦¸â€â™€ï¸ Professor X because he can read minds

What are some of your best / worst work habits? âš™ï¸ I have a really strong work ethic & I'm super self-aware of myself & others / I have a hard time delegating & asking for help

What motivates you 🥕 Once after college I had to call my mom and ask her to loan me $20 so I could put gas in my car, I will be forever grateful for the career opportunities I have been given and the people who have helped me along the way

Hobbies / Interests outside of work 💃 🕺 YouTube, snowboarding, drinking margaritas and eating tacos, watching sketchy documentaries

Location

NY, United States

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