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Lucy Hanks is an experienced employment coach currently working at The Passage, a homeless charity focused on empowering homeless individuals through employment. With prior volunteer experience at The Baytree Centre, a social inclusion charity for women and girls, Lucy has a strong background in fostering social inclusion. Lucy held various recruitment roles at Infectious Media and iCrossing, managing the talent life cycle and recruiting across multiple disciplines in the digital marketing sector. Previous positions include managerial roles in digital at Periscope and Pricejamieson, as well as a senior consultant role at The Stevens Company, specializing in media sector recruitment. Lucy holds a Bachelor of Arts degree in History and Politics from the University of the West of England.