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Dom Neuner is an experienced IT professional currently serving as an IT Automation Engineer at The One Point, where responsibilities include building automations and enhancing services for the helpdesk team. Previous roles include Senior IT Engineer at The One Point, where Dom provided escalation support and advanced automation implementation, and Senior Product Manager at eFuse, achieving a 68% retention rate for activated users. Dom also founded and developed Sidekick, a live-streaming engagement tool for over 2,000 Twitch communities, and has held various IT engineering roles across companies like GetYourGuide and GoCardless. Educational background includes a BTEC Level 3 in IT from Hull College and AS Levels in Physics, Maths, and Psychology from Wolfreton Sixth Form.