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Shola Francis has a diverse work experience spanning over two decades. In 2000, they started their career as a Flagship Store Manager at Episode, where they worked until 2004. Following that, they became a Store Manager at LK Bennett for a brief period in 2005. Later that year, they joined Space NK as a Store Manager, staying until 2008. From 2008 to 2011, Shola worked at Shu Uemura /L'Oréal Nippon as a Flagship Store Manager and Make-up Artist. In 2012, they joined Office Concierge in various roles, including Reception Operative, Account Manager, Senior Client Services Manager, and currently the Head of Commercial Experience.

Shola Francis attended Burlington Danes C of E School, although the specific duration is unknown. From 1996 to 1997, Shola attended William Morris Academy, but the field of study is not specified. From 1998 to 2000, Shola studied Psychology at the University of Westminster.