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Natalie McCarthy is a seasoned professional in operations management with extensive experience in the service industry. Currently serving as a Senior Operations Manager at Mitie since September 2022, Natalie previously held various roles at Office Concierge, including Contracts Manager, Account Manager, and Front of the House Manager, as well as Front Desk Receptionist. Prior experience includes working as a Receptionist at Portico and as a Beauty Therapist at Oxegene Beauty Clinic. Natalie pursued education in Massage Therapy and Therapeutic Massage at LCBT from 2018 to 2020, achieving Level 2 and Level 3 certifications, and completed GCSE education at St. Annes Catholic High School from 2013 to 2018.