The Northridge Group
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The Northridge Group is a leading management consulting firm specializing in customer experience and contact center management, quality monitoring, operational analytics, technology, and healthcare services.
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Therese Fauerbach
CEO & Board Chair
Therese Fauerbach
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Lisa Butler
President
Patrick O’Hara
Managing Director, Service Delivery
Petra Seals
Senior Director of Solutions & Growth
Ami Zumkhawala-Cook
Senior Director, Healthcare
Diane Fiore
Senior Director of Government Solutions
Sue Antkowiak
Director of Program Management & Compliance
Daren Moore
Executive Advisor
Joni Arison
Executive Advisor, Contact Center Operations & Customer Experience
Shereen Barnes
IT Support Manager
Mary Guccione
Marketing Manager
Jessica Hoffman
Senior Project Lead
Cathy McDonnell
Executive Administrator
Steve Sizemore
Work Force Management SME
Kelsey Williams
Senior Consultant
Tressa Kett
Senior Manager - Service Delivery
Michele Carvano
Quality Solutions & Customer Analytics Manager
Marcel Henry
Executive Advisor
Dewayne Cherrington
Consultant
