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The Hospitality Operations team at The Montcalm Luxury Hotels ensures exceptional guest experiences by overseeing day-to-day hotel functions. This team, comprising roles such as Head Concierge and Reservations Manager, manages guest services, coordinates reservations, and addresses any operational challenges to maintain a seamless and luxurious stay for all guests. Their dedication to service excellence fosters a welcoming environment, ensuring that every visitor receives personalized attention and care.