Community owned, community led, community rewarding. Welcome to a more co-operative way of doing business.

Retail

The Midcounties Co-Operative

Evelyne Godfrey

Sara Dunham

Philip Ponsonby

Vivian Woodell

Ellie Boyle

Bernadette Connor

Irene Kirkman

Matthew Lane

Fiona Ravenscroft

Helen Wiseman

Heather Richardson

Paul Mather

Barbara Rainford

Olivia Birch

Stephen Hawksworth

Harvey Griffiths

The Human Resources team at The Midcounties Co-Operative focuses on fostering a supportive and inclusive workplace. They manage employee relations, develop and implement HR policies, oversee payroll and benefits, and drive talent development initiatives, all aligned with the company's cooperative values and community-centered mission.

Human Resources

The Business Development and Commercial Team at The Midcounties Co-Operative focuses on driving growth and expanding business opportunities. This includes identifying and establishing strategic partnerships, analyzing market trends, and optimizing sales strategies to benefit the community. They also ensure robust infrastructure and application support, making data-driven decisions to enhance commercial performance.

Business Development and Commercial Team

This department handles customer inquiries, assists with service issues, and provides support to enhance customer satisfaction.

Customer Support

The Heads of Departments team at The Midcounties Co-Operative oversees the strategic and operational functions across various business areas, ensuring alignment with the company's community-driven goals. Each head is responsible for leading their respective domain—from facilities management to marketing, legal, and beyond—facilitating collaboration, driving innovation, and enhancing member and community value.

Heads of Departments

The Customer Service and Experience Team at The Midcounties Co-Operative ensures outstanding customer interactions across various channels, including travel services and contact centers. They manage customer inquiries, resolve issues, and enhance overall satisfaction, fostering a more cooperative and rewarding experience for the community.

Customer Service and Experience Team

The Management and Oversight team at The Midcounties Co-Operative is responsible for strategic decision-making, governance, and ensuring operational excellence across all business units, including food, travel, childcare, utilities, and leisure. This team, comprising senior executives like the President, Vice Presidents, and Chief Officers, focuses on aligning the company's initiatives with its community-centric values and driving transformational growth.

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The Midcounties Co-Operative

Org chart

Board & advisors

Teams

Human Resources

Business Development and Commercial Team

Customer Support

Heads of Departments

Customer Service and Experience Team

Management and Oversight

Offices

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The Midcounties Co-Operative

Org chart

Board & advisors

Teams

Human Resources

Business Development and Commercial Team

Customer Support

Heads of Departments

Customer Service and Experience Team

Management and Oversight

Offices

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