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Eddie Yam is an experienced professional in operational support engineering and software development, currently serving as the Senior Operational Support Engineer Lead at The Lottery Corporation since June 2022. Prior to this role, Eddie held various positions at Tabcorp from August 2014 to June 2022, including Senior Operational Support Engineer and Team Leader for Digital Operations Support. Eddie’s early career includes significant roles at Silcar Pty Ltd as SharePoint Team Lead and Information Systems Application Support Analyst, alongside experience at Redesign as a Senior Graphics and Multimedia Designer and at Ericsson as a Graduate Research Engineer. Eddie holds a Master's degree in Multimedia Design from Monash University and a Bachelor's degree in Software Engineering/Communication Engineering from RMIT University.