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Alexia Fernandes is an experienced professional with a strong background in project management, client engagement, and system implementation. Currently serving as an Engagement Manager at The KSC Group since May 2021, Alexia streamlines communication and ensures successful project delivery. Previously, as an Implementation Specialist at Top of Mind Networks, Alexia guided clients through system implementations and provided comprehensive training and support. Alexia has also held roles as a CRM Administrator at Primary Residential Mortgage, managing marketing support and new CRM implementations, and as a Salesforce Administrator and Sales Training Supervisor at Finicity, where responsibilities included coordinating between departments and leading training initiatives. Alexia's career began as a Sales Executive at CLEARLINK and an Inbound Sales Associate at CenturyLink. Alexia holds a Bachelor of Science degree in Business Administration and Management from Florida State University.