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Michelle Carswell is a seasoned technical program manager with extensive experience in research development and analytics, currently serving at E15 Group since March 2023. In this role, Michelle has organized research activities into a centralized program to enhance visibility and resource allocation. Prior to E15 Group, Michelle held key positions at GoDaddy as Lead Customer Researcher and at Sodexo as Senior Director of Client and Consumer Insights, focusing on customer experience and market research. Other notable roles include positions at Stanley Black & Decker, NEA Member Benefits, and Microsoft, showcasing a strong background in consumer insights, project management, and business system analysis supported by an MBA and a BS in Computer and Information Sciences from Troy University.